Versand
Everything is made by hand, in-house, in our Berlin atelier, and dispatched from Berlin.
Body garments (made-to-order commissions). These are not shipped from stock. They are faithfully recreated to their original design. After your order, our team reaches out within 48 hours to arrange a video call with Marie-Louise about your measurements and your piece. The making timeline is agreed together on that call, so each commission carries its own schedule rather than a fixed dispatch date. You are kept informed at every stage and shipping is arranged, tracked and insured once your piece is complete.
Headpieces. Made to order and dispatched within three weeks, tracked and insured.
Faithful recreation, neck label, lifetime repair. Every piece belongs to a specific collection and is faithfully recreated to its original design. It arrives with its authentic woven neck label and care instructions. Each piece carries a lifetime repair promise: contact us and, in dialogue with the atelier, we will care for and repair your piece for its lifetime.
Questions about a specific piece or timeline: contact@marielouisemueller.com.